Privacy Policy

Privacy Policy

1. Introduction

bunchfood ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our Platform.

2. Information We Collect

We collect the following categories of information:

• Account data — name, email address, and password when you register.
• Order data — items purchased, payment references, and delivery details.
• Usage data — pages visited, search queries, and interactions with the Platform.
• Device data — IP address, browser type, and operating system.

3. How We Use Your Information

We use your data to:

• Process and fulfil your orders.
• Send order confirmations, updates, and support communications.
• Improve the Platform and personalise your experience.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

• Shop owners — only the order details necessary to fulfil your purchase.
• Payment processors — Stripe processes payments on our behalf under their own privacy policy.
• Service providers — third-party tools that help us operate the Platform, bound by confidentiality agreements.
• Legal authorities — where required by law or to protect our rights.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through Account → Settings.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us through our contact page.

8. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform. Your continued use after changes are posted constitutes acceptance.

10. Contact

For privacy-related questions, reach us at our contact page.